Support & FAQ
Got a question? We've got answers. If you need hands-on help, email support and we'll work the issue with you.
Got a question? We've got answers. If you need hands-on help, email support and we'll work the issue with you.
The installer is designed to be quick on supported Macs.
Yes. Hermes Central products are built for the Hermes platform. You'll need a working Hermes installation before installing them.
SQL Agent is tested on macOS (Apple Silicon and Intel). Hermes Autonomy Commands is a command pack for any working Hermes workspace.
SQL Agent is $295 one-time for one license, usable on up to 2 machines. No renewal is required.
Hermes Autonomy Commands is a $9.95 one-time purchase. Download it after checkout and ask Hermes AI to install it from the included guide.
If something goes wrong, email [email protected] with the issue. We’ll review the problem and help with installation or next steps.
Start with the setup guide included with your download. If you're still stuck, email [email protected] with what happened and any error message. We’ll send clear next steps for installation or product questions.
Tell us your Mac model, macOS version, product version, and the step that failed. Clear details help us give you the right next step faster.
SQL Agent works with Hermes and keeps your business records organized behind the scenes. Hermes Autonomy Commands works with Hermes by adding clearer operating instructions for persistence, recovery, and escalation.